For many small businesses IT provides a vital part
of their operations. So what happens when things go
wrong? Whether it’s a niggling problem with the
printer or a more catastrophic failure that halts
all activity, your business is disrupted. Perhaps
one of your staff is the unofficial technical
support guru; but they’ve got their own work to be
getting on with. Maybe you’ve considered an
expensive support contract; but you need help
on-site immediately and the contract only covers
certain parts of your system.
Introducing TekMedic Gold Service
The TekMedic Gold Service provides you with a
straight-forward and timely response to all your
technology problems for a fixed fee†. Costs and
benefits are determined on a per-seat basis so your
support cover is scaleable to match your changing
business requirements.
With our broad experience we can resolve a large
number of IT issues remotely using our
Remote Rescue service, but if onsite assistance
is required, we’ll be there when you need us. We
try to remove the perception of working with IT as
being a black art by clearly reporting on any issues
we resolve and giving advice on how best to avoid
similar problems in the future. We’re here to help
you get the most out of technology.
